Boston, MA, United States

Senior Business Analyst

Isobar is a digital agency with a focus on flawless user experience. We build everything from a Comedy Central app that makes hilarious content available anywhere, to extremely sophisticated platforms for the U.S. Air Force. The breadth of Isobar’s marketing and business clients means that our people have a broad range of opportunities to explore. Our secret sauce? Ensuring full collaboration between our technology, user experience, creative and strategy teams to enable the creation of complex, award-winning, no-one-else-is-doing-it, slam-dunk work.

Business Analysis at Isobar

Our Business Analysts provide the analytical strategies, insights and solutions that Isobar delivers to world-class brands within the media, finance, healthcare, commerce, and government sectors. In addition to award-winning websites and mobile applications, we have implemented a number of pioneering ideas in the digital space.

Every member of the Business team—from the most junior analyst to our most senior leadership—works in close collaboration with our counterparts in other disciplines, as well as with our clients. Together we create solutions that always function from the user perspective.

We value people who have a passion for creative problem solving, relish tackling complex issues, are able to communicate ideas effectively, and are self-starters eager to learn and apply new knowledge in a fast-paced, client-driven environment. At Isobar we expect our analysts to be hands-on at every stage of the process. They must be able to conduct discovery work in order to understand our users and the challenges at hand, and then translate those audience needs into business objectives and priorities for both a short- and long-term user experience vision. Finally, through thorough testing and other techniques, our analysts must be able to set the course for a sound implementation and documentation delivery.

Position Overview

Isobar is seeking Senior Business Analysts to work in project team settings handling a variety of roles and responsibilities. Senior Business Analysts at Isobar must be intelligent, analytical problem solvers with strong written and verbal communication skills. Candidates must be self-starters, able to quickly learn and apply new knowledge in a fast-paced, client-driven environment.
Senior Business Analyst must have:
  • The ability to analyze complex situations and adapt to changing projects and responsibilities
  • A sound understanding of requirements gathering processes, tools and templates
  • The ability to create business deliverables, including functional specifications, use cases, requirement traceability matrices, user stories and acceptance criteria—all with minimal direction and support from a team lead or project manager
  • A thorough understanding of testing capabilities, including performing functional, regression, quality assurance and user acceptance testing, as well as the creation of test scripts pertaining to each
  • Experience using bug-tracking software such as JIRA
  • An understanding of project delivery methodologies, including waterfall and the agile Scrum framework
  • Fundamental knowledge of user experience principles
Senior Business Analysts work closely with leads and project managers to drive requirements definition and prioritization, and contribute to project scoping estimates. They must be comfortable working with a variety of teams and individuals, including user experience, visual design, technical and program management and must have direct client-facing experience. In addition, as often the sole Business Analyst on a project, Senior Business Analysts must be self-assured representing the functional discipline.

  • Help determine the approach and methodology that best suits the task requirements and client environment
  • Apply Isobar methodologies and tools to project delivery
  • Serve as a functional/domain expert on the project team
  • Adept at identifying, quantifying and managing project delivery risks
  • Contribute to a variety of deliverables, possibly managing a single activity or stream of work
  • Extrapolate core project requirements based on client needs and translate the requirements into project documentation
  • Able to prepare and execute test scripts and document test results with minimal direction from a lead or project manager
  • Able to define a problem and possible conclusions and present options for mitigation
  • Actively contribute to client working sessions
  • Present written and oral communications in an organized and structured manner
Technical Understanding
  • Basic understanding of leading-edge mobile and web application technologies, including but not limited to mobile web and iOS/Android applications, CMS, CRM and other Internet applications in a variety of different industries
  • Experience in one of more of the following solution sets: corporate sites, consumer sites, B2B sites, B2C sites, employee portals, or marketing platforms
  • Understand the elements of user experience and visual design and the application and benefits of a user-centered design process in the delivery of solutions
  • Maintain a cursory understanding of new and emerging technologies and their potential client applications
Business Development
  • Assist in proposal efforts, including project approach, solution design and scoping
  • Convey the Isobar brand and capabilities in both written and verbal business development conversations
Required Experience/Skills
  • Bachelor’s degree
  • 3+ years professional experience in consulting, with at least 2 years’ experience as a Business Analyst and at least 1 year experience performing QA testing
  • Consulting experience delivering web and/or mobile channel solutions on an enterprise scale
  • Understand user experience and visual design
  • Experience serving as a functional subject matter expert on projects based on previous experience and/or the ability to quickly learn and become the resident expert