A modernized digital experience

A modernized digital experience


We reimagined the agent  digital experience and migrated content and functionality to the Adobe suite of products.

The results

Since launch, more than 30,000 individual agents have been brought online into the new portal

The challenge

RLI, a leading specialty insurance company, was looking to redesign their Producer Portal -- a business hub for agents selling RLI’s insurance products. The replacement solution would allow the retirement and dated technology and enable RLI to create a more personalized and customized experience for portal site users..

The solution

The new design creates a highly upgraded experience, offering a consolidated login experience for producers to do business with RLI across product lines, new opportunities for cross-selling products, improved site search for thousands of business documents, a foundation for personalized communication with site users and the ability to track engagement through analytics.