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2020 Trends: Customer experience and five ways it will change in 2020

05/12/2019

2020 Trends: Customer experience and five ways it will change in 2020

As we approach a new decade, the world is primed for change.

“For success in 2020, global marketers need omnichannel experiences driven by ideas, powered by tech and differentiated by creativity at every touchpoint of the customer journey”

Isobar explores these issues in its 2020 Trends Report, looking at how humanity can work in harmony with technology to expand and enrich life.

It provides next-level insights and inspiration that will enable global marketers and future-thinkers to achieve success in 2020 through idea-led experiences that can deliver growth in the coming decade. 

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