Launching in APAC

Pandora

We delivered a Salesforce eCommerce solution to help launch Pandora in Asia using local insight and global expertise.

Challenge

Revamp and launch of an eCommerce solution

Pandora is a global jewellery brand that designs, manufactures and markets charm bracelets, rings, necklaces and more in over 100 countries through approximately 7,900 points of sale. They were searching for a digital experience partner who could provide a solution, technical advice and localization to help the brand expand across APAC, beginning with the Japanese market.

Solution

A world-leading solution bespoke to market needs

With country specifics for APAC markets taken into account, Isobar Commerce initially implemented an eCommerce platform in Japan and a Salesforce Commerce Cloud eCommerce platform in each of the China, New Zealand, Hong Kong, and Australia markets. Specific features and third-party implementations include Apple pay, WeChat pay, Alipay, UnionPay, qubit, Bazaarvoice, and integration with Pandora’s local order management systems.

Results

Successful website implementation

Isobar Commerce managed the implementation of 5 country websites, Japan, HK, China, New Zealand and Australia for Pandora with further deployments in the pipeline.