Improving performance with Salesforce

Kao

We delivered a cutting edge Salesforce solution to empower Kao's professional haircare reps worldwide.

Challenge

Improving global performance

Kao Salon Global Sales wanted to improve performance through a mobile application and equip sales teams by providing industry leading tools to create value for salon partners.

Solution

Increasing mobility and improving performance

We developed the Sales Partner App for KAO. The application provides full accessibility to sales information in an online/offline capacity, and interfaces with SAP and Salesforce systems in the backend, synchronising very high volumes of data in the process. By reducing manual work, there is more capacity for actual sales consultation.

The app provides a true competitive edge for Kao, allowing the team to easily adapt to new business processes. HQ can now communicate promotional campaigns to the field and gain visibility in B2B planning. Isobar Switzerland's CRM Central™ mobile framework was the customisable Salesforce solution to address Kao’s needs.

Results

A global view

Across 20 countries worldwide, the 800 member multilingual team benefit from 3,600 territory view.