13 April 2020

Fast Track Commerce

Now is the time for brands and retailers to offer digital solutions to customers in their time of need. Using Isobar Fast Track, in partnership with Adobe, businesses and brands can digitally transform themselves in weeks instead of months or quarters.

Fast Track is an adaptable set of solutions that serve as a guide for any commerce or digital transformation engagement. Just like pilots use checklists, charts, and standard objectives for predictable outcomes, Fast Track uses Adobe solutions to answer the critical questions of any program: What, Why, and How?

 

Fast Track is broken down into three phases:

 

Imagine: to understand what and why; 
Prepare: to articulate process, organization and technology; 
Move: to drive action and results

 

From zero to actionable solutions in 45 days, Fast Track powered by Magento will solve the immediate problems of today, acknowledging the significant shift in the digital economy due to COVID-19, while laying the framework for expansion, development, and long-term wins of tomorrow.

 

Implementation Scope:

 

  • Fast track workshop to define program goals and plan
  • Full setup and configuration
  • Setup of QC and staging instance, setup of production environment
  • Business users training
  • Project management, end to end delivery ownership
  • 1-month post launch warranty including business user support and 24x7 Hypercare

For more information on Fast Track Commerce, please contact us.

An add-on to Fast Track is Curbside Pickup. This solution enable stores to add Curbside pickup capability along with an option to schedule and manage pickup appointments. Curbside Pickup enables businesses and brands to boost their consumer experience and ensure customers are able to shop in a secured, fast and effective manner. 

Curbside Pickup features include store schedule management, order status notifications, pickup appointment scheduling and management, customer communication, customer verification and dispensing, and order reconciliation.

Implementation Scope 

  • Store Data Upload 
  • Curbside Pickup instructions and map upload for stores
  • Customer email templates setup (2 emails)
  • Order integration with Magento OMS
  • Dispense confirmation integration to Magento OMS
  • Curbside Pickup Capacity setup Store user setup and access control
  • 1-month of 24x7 support only Sev1 issues 
  • 1-month of 24x7 regular business hour support for Sev2 and Sev3 issues

For more information on Curbside Pickup, please contact us.