Clarins chose Salesforce Commerce Cloud’s industry leading digital commerce platform as the technology platform and Isobar as its strategic delivery partner to help meet their immediate goals and longer-term aspirations.
Using a unique multi-layered architecture, that allowed for concurrent work streams and an element of specification by market, Clarins and Isobar have been able to launch 48 sites for the Clarins and Mugler brands across more than 18 countries and 4 continents.
For each launch, local needs were met. For example, Alipay, WeChat, Adyen, Veritrans and JiaThis were introduced in Asia, whilst a variety of social tools – such as Janrain Social login, Sharing, Bazaarvoice, Liveperson, Facebook and Vkontakt – were also integrated.