Dynamic website for the #1 media agency

Carat

We set Carat.com a customer experience roadmap to create a unified digital ecosystem

Challenge

A consistent "wow"

Carat is consistently ranked as the 1# media agency in the world but with 100 offices worldwide they were struggling to present a consistent experience across different markets whilst facilitating a regional online presence. They required a sleek, dynamic online ecosystem that could showcase their talents, capture leads and consistently portray the “wow” factor they are known for. It needed to be accessible and easy-to-use from a content-management standpoint and fully connected to their CRM and marketing automation systems.

Solution

A sleek roadmap to success

Isobar worked with Carat to set the digital strategy, design and broader customer experience roadmap. We created a unified digital ecosystem with customer experience and innovation at its heart that showcases their talents, capture leads, and is easy-to-use from a content-management perspective.  Carat are delighted the site reflects their continual passion to be brave, to experiment, to re-invent and drive measurable business performance for their clients.

Results

New business made simple

The new website has made gaining new business simple, from SEO optimisation to Meta Data, each webpage is positioned to attract users to the website and clear CTA's encourage them to get in touch.