Oracle

As an Oracle Global Partner, our experts work with the full range of Oracle CX suite solutions to deliver and track personalised experiences.

We provide our clients with best-in-class Oracle products to enable a competitive advantage and deliver flawless experiences at scale. Using a CMO-centric perspective to customer engagement, we provide clients with a CX strategy and Oracle implementation services, with joint focus on end to end customer engagement. 

Today, brands not only need to understand technology capabilities, but also need to understand the modern customer journey, in order to extract as much value as possible out of their set up and deliver resonating experiences that create value. This partnership brings together technology, know-how and creativity to address all client needs.

Building Experiences Relevant to the New Age

The world is rapidly changing. Consumers no longer go shopping but are rather always shopping and commerce is becoming a priority for every brand in every industry vertical. In this new world, the brands that are going to succeed are the ones that are going to be able to inject commerce in absolutely everything they do, from creative to digital experiences to media, CRM, all the way to how the supply chain is managed, and that are going to be able to make as much of their output as immediately ‘shoppable’ as possible.

Isobar delivers to brands all the capabilities required to make this possible across every area of their business and to transform their direct to consumer interactions from moments of monetization of a single opportunity into all- encompassing customer relationships with the potential to create an endless number of them.

Strategy: We shape business strategies and turn them into inventive and effective operational solutions

  • Opportunity Identification - Research, market sizing, ROI analysis, business case development
  • Operational Planning - Process analysis & development, training programmes development, technology fit review, KPI setting
  • Optimization - Analytics, experience review, multi-variate testing

Customer Experience: We combine data intuition to design engaging and functional experiences

  • Persona Development - Primary & secondary user research, segmentation, persona development
  • Journey Design - Lifecycle and buying cycle analysis, context-based journey design
  • Interface Design & Development - Functional requirements, user experience design, front-end development

Technology: We bring experiences to life quickly using the world’s best technologies

  • Project Discovery & Design - Requirements definition, solution design, technical specification, project planning
  • Platform Development & Launch - Mobile, commerce & content platform development, user testing, third-party technology integration, launch, hypercare
  • Roadmap & Evolution - 24/7 system support, release management, proactive monitoring, roadmap planning, feature upgrades

Innovation: We create new offerings that generate value and drive innovation

  • Innovation - NowLab is a global Isobar initiative which was created as an accelerator for fostering a culture of innovation, and a proving ground for new concepts and technologies
  • Brand Commerce - Design new product, services & utilities to empower brand commerce and O2O retail environments

Contact us to find out more about how we can improve your business with our Oracle expertise.