Experience Designer

ABOUT ISOBAR

Isobar Australia is an award winning creative agency with digital at our heart. We're made up of a team of passionate digital specialists in websites, strategy, analytics, experience design, social media, online advertising, digital marketing campaigns, games, video and print. We have a singular aim to create climates for brands and people to thrive. In so doing, we create better experiences - for ourselves, for our clients and for the world.

POSITION DETAILS:

Position:  Experience Designer

Department: Design

Reports directly to: Design Craft Lead & Client Engagement Director

POSITION OVERVIEW

The Experience Designer is responsible for delivering impactful and strategic outcomes for clients and their customers, working with guidance and coaching across challenges that utilise all aspects of the design craft.

This role works within teams to deliver quality client outcomes, integrating relevant aspects of the design practice into Isobar’s offerings on the ground with support from senior craft team members.

The designer should be actively supporting in the management of expectations across client and internal teams and able to deliver projects with guidance. The role should support in continuous improvement of the design practice, delivering world class work across end-to-end design approaches for our clients.

ABOUT THE WORK

The team is a highly skilled, cross-functional team who are passionate about their craft, pushing boundaries, following best practices and creating exceptional experiences. We are looking for someone who loves working with designers, analysts, strategists, developers and directly with clients to help them to bring amazing ideas to life using agile design and development. You'll have a strong understanding of, and ability to provide rationale to experience design approaches within the team.

You'll also have a keen thirst to be constantly learning about new techniques and approaches that we can bring to our clients.

ABOUT YOU

KEY RESPONSIBILITIES

• Experience in delivering outstanding work
• Demonstrable understanding of core experience or visual design concepts
• Demonstrated storytelling and presentation skills
• Ability to work in a project team, collaborating with a diverse range craft team members
• Experience working directly with clients and managing relationships
• Basic business acumen and skills in explaining the value of various design outcomes and approaches
• Practical experience or exposure to design research, concepting, experimentation and prototyping
• Stakeholder management and consulting skills to engender an understanding of the design process with clients.
• Exposure to agile environments and approaches
• Emerging presentation and facilitation skills
• Experience in using industry tools such as Sketch, InVision, Adobe Creative Suite or design/prototyping tools an advantage
• Stakeholder management and consulting skills to engender an understanding of the design process with clients.
• Experience in human centred design, lean start-up and/or systems thinking
• Plan and conduct design activities to create, prototype, validate, iterate and communicate designs
• Ability to plan, rationalise and conduct primary research activities (e.g stakeholder interviews, usability testing and contextual inquiry)
• Ability to plan, rationalise and conduct secondary research activities (e.g analytics reviews, landscape reviews,
• Ability to synthesise design artefacts (e.g personas, customer journey maps and reports)

DESIRED SKILLS & EXPERIENCE

• Ability to work with guidance in complex and ambiguous environments
• Outcome-focused and action-oriented
• Growth mindset – willingness to learn
• Drive for collective success rather than individual recognition
• Ability to work in high pressure situations, with support
• Capable of managing time, priorities and expectations
• Inquisitive and consultative in approach, but also able to challenge respectfully
• A strong interest in advances in digital technology, the design craft and sharing learnings with the team and clients
• Ability to take clear design direction to produce work on budget and schedule.

• Minimum three years’ experience preparing deliverables for a variety of commercial projects as an information architect, interaction designer, design researcher, product designer, visual, UX or UI designer
• Minimum one year working in agency, consultancy or applicable industry environment

As a Global Organisation, we offer amazing opportunities for our employees to succeed and advance within their profession, both in Australia and New Zealand, and around the world.

Here are some of the great benefits enjoyed by all Dentsu Aegis Network employees:

• Extra week of annual leave per year after 2 years with the business
• 4x summer half days, 3x winter half days
• Wellness perks including, free counselling, flu vaccinations, health-checks, and more
• Free fruit, coffee and monthly themed lunches
• Exclusive discounts to amazing products from our client partners
• Fantastic office environment in great locations
• Collaborative team environment across the network
• Access to insights, research and information about the industry
• Access to development courses and additional training from our internal Learning & Development team
• Participate as a team, and give back to those in need in our annual One Day for Change, volunteering day

INTERESTED

Great, just send us your CV, portfolio and a covering letter that highlights why you think you are suitable and anything else that you think we would find interesting – and if we think we would like working together then we will give you a call.

“At DAN, a diverse and inclusive culture enables our employees to bring their whole selves to work, and be proud of doing so.  For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures”