MENA

Cairo - 2 El Malek El Afdal Street

Account Director

Key Accountabilities

  • Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
  • Owns relationships with mid-level clients on a day to day basis.
  • Builds strong client relationships as a trusted advisor with senior client and industry stakeholders
  • Deepens the relationship to ensure retention and growth
  • Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service
  • Immerses self and team in clients’ business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client’s products inside out and applies this knowledge to deliver innovative, ambitious client plans and service
  • Creates the conditions for great work and champions great work
  • Works seamlessly with other OPCOS and markets as needed to ensure best in class delivery
  • Uses account plans to stimulate and track future work; manages resources effectively
  • Understands client commercial framework and works with senior account leadership to ensure business is run profitably
  • Improves client satisfaction to expand existing revenue streams and build new ones
  • Manages systems for forecasting accurate spend and track progress
  • Translates agency strategy into innovative, executionable business plans for own client that deliver business value
  • Identifies business development opportunities (current and new clients) - use knowledge of DAN products and services to influence and contribute to innovative, ambitious and value drive solutions
  • Acts as ambassador for DAN externally

Professional Skills

  • Good all round client knowledge
  • Good overall knowledge of DAN products and services
  • Commercial Acumen

Key Experiences

  • Lead medium client/team
  • Good sector experience
  • Experience of at least two functions including digital
  • Strong Planning experience