Susanne Jones

Managing Director

Susanne Jones
As Managing Director of Isobar UK, Susanne is responsible for the day-to-day running of the agency.

Prior to joining Isobar, Susanne spent ten years at Critical Mass. In her most recent role as Senior Vice President, Global Client Partner for Citigroup (Citi), Susanne fostered a strong partnership that produced transformative digital strategies and breakthrough customer experiences. Prior to leading Citi, Susanne served as SVP, Managing Director Critical Mass London, where she grew the team and was actively engaged with clients as diverse as adidas, Citi, Infiniti, P&G, Chivas and Goodyear Dunlop.  Susanne has a background in science and started her career in digital in the healthcare space.  She is a graduate of Omnicom University’s Senior Management Graduate Program (2013, 2015) and Advanced Management Program (2009); facilitated through Babson College and Harvard Business School.

Equally adept at operations, account management and production, Susanne brings a breadth of expertise and global experience to her role as Managing Director.