COMMERCE

We create experiences at speed by working with world-leading technology partners

Technology

Our commerce experiences are built using platforms and solutions including Salesforce Commerce Cloud, Adobe, SAP Hybris and Magento - combining strategic, technology and operational support to multimarket and regional retail and CPG clients. With hundreds of successful projects across the full spectrum of engagement and commerce solutions and across the globe, our technology experts can help:

Launch
Our architects and engineers work hand-in-hand with our client teams to understand how technology can enable improved online experiences. We share our progress at 14-day intervals and use automation to support platform and structural testing.

Run
We offer our clients proactive site monitoring and support around the clock. We assign our clients a single point of contact to answer any queries and ensure code releases are kept in the background so our clients can focus on their customers.

Evolve
Our integrated teams host hackathons and innovation ideation sessions to ensure we continually evolve the opportunities available to our clients. From adding the latest payment tool or using chatbots to improve customer service, we help make innovation a scalable reality for our clients.

Partnerships
The Isobar Commerce practice has alliances with the biggest technology players, including a Platinum Salesforce Partnership in Switzerland, and the largest Salesforce Cloud Commerce (Demandware) skill-set in the world in the UK. We’re Solution Support Certified and were recognised by Salesforce Commerce Cloud as Delivery Partner of the Year, APAC, in 2016.

We are also a Microsoft Managed Partner, an Oracle Business Partner, an Apple Strategic Partner and is a top ten SAP Hybris implementation partner. We are the most experienced OrderDynamics’ partner and an Enterprise Magento partner, having launched over 150 sites for both B2B and B2C retailers, including a commission feature to reward sales and enable auto-replenishment in physical stores.

Isobar Commerce in APAC is the Asia Pacific leader in Salesforce Cloud Commerce (Demandware), SAP Hybris and Magento eCommerce platform deployment, nominated 2016 Partner of the Year by Demandware and Magento.

As a Global Partner of Adobe, we have launched experiences for some of the world’s foremost brands, including a ‘headless commerce’ system for Dulux that put content at the centre of its customer experience.

As specialists in the SAP Hybris Customer Engagement & Commerce Suite (CEC), we have experience in delivering B2B and B2C projects for retailers, including enabling click and collect capabilities.

Project discovery & design

Requirements definition, Solution design, Technical specification, Project planning

Platform development & launch

Mobile, Commerce & content platform development, User testing, Third-party technology integration, launch, hypercare

Roadmap & evolution

24/7 system support, Release management, Proactive monitoring, Roadmap planning, Feature upgrades